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No no they returned in August 2017. They went to Canada in Jan 2017 and came back in August 2017 as I have got them one month extension.Their visa was valid till December 2017. But due to my wedding we all were in India in December 2017. So now as there visa was expired so I applied for their visa in Jan 2018.
As your dad's application is in the Background Check stage, sending another CSE/email to the visa office won't help to expedite the processing

Hopefully they will be issued TRVs soon
 
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hi i applied my parents visit visa online application. i received biometric instructions for only my father. who is principal applicant too. now what should i do? to email cic ? but they dont respond...anybody with same situation? or to wait for mother's biometric instruction letter...? kindly help
When did you submit their applications? When did your dad get the biometrics request?
 
As your dad's application is in the Background Check stage, sending another CSE/email to the visa office won't help to expedite the processing

Hopefully they will be issued TRVs soon
Thank you so much.. with Gods grace will share the good news very soon. God bless you and thanks for your help.