+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Biometrics not being updated

NehaMeher

Newbie
Feb 12, 2021
7
0
I was facing this too.But we mailed embassy and they told that they have received the biometrics it is with them.
Hi, could you please tell whom did you email? I gave my biometrics on April 22 but biometrics details are still not showing in EE
 

Kelvin Simon

Member
Apr 1, 2022
18
0
Hi I received my Biometrics letter on 24th Oct. Submitted on 30th October but still I have the 'your action is required' and 'we need your biometrics on page'.

My question is did I have to do something additional? I just took the biometrics letter to the center and they took my fingerprints and said they'll transmit themselves. On the same day I also started seeing the Biometrics number updated and also this
  • Date of Biometrics Enrolment: October 30, 2018
  • Expiry Date: October 30, 2028
Is there something I am missing out on? Because I didnt update anything in the system. Assumed that they'll transmit and I dont need to do anything. Do I need to click somewhere? Submit something? why is it not being updated?

Will appreciate insights.
Hey,did your issue got resolved? if so can you share because I am facing the same issue and i am little bit worried.