Application status tracker changed to closed but background check still in progress

[M_brm]

Hi everyone i received this message (
We sent you a message about your application
Read the message carefully and take appropriate action as necessary.)
and i dont know my visitor visa approved or rejected!my status changed to closed and eligibility change complete byt background check still in progress!im full of stress and i dont have my username and password to check account now!please help me

 

[rcincanada2019]

Hi everyone i received this message (
We sent you a message about your application
Read the message carefully and take appropriate action as necessary.)
and i dont know my visitor visa approved or rejected!my status changed to closed and eligibility change complete byt background check still in progress!im full of stress and i dont have my username and password to check account now!please help me

My application status has been closed for almost four months now and my eligibility still says “Not Started”.

 

[canada nature]

Hi everyone i received this message (
We sent you a message about your application
Read the message carefully and take appropriate action as necessary.)
and i dont know my visitor visa approved or rejected!my status changed to closed and eligibility change complete byt background check still in progress!im full of stress and i dont have my username and password to check account now!please help me

after how long of submission you got the email?

 

[M_brm]

after how long of submission you got the email?

40 days

 

[canada nature]

did u get approved or rejected?

 

[M_brm]

did u get approved or rejected?

I dont know
What is your idea?application closed before stick visa in passport or after that?

 

[canada nature]

i believe its approved but why you dont check your email? what does it say?

 

[M_brm]

I

i believe its approved but why you dont check your email? what does it say?

dont have my user name and password
Its at home but im away
Im stressed because background check in progress but application changed closed!

 

[canada nature]

dont worry my friend also his back ground didn't complete and he got the visa approved . but why you cant check your email? if there are two letters attached in email then it means your are approved .

 

[M_brm]

dont worry my friend also his back ground didn't complete and he got the visa approved . but why you cant check your email? if there are two letters attached in email then it means your are approved .

Your friends application closed after eligibility completed?

 

[canada nature]

yes but back ground didnt . what does your email say?

 

[canada nature]

what does email attach? does it say anything about your passport request?

 

[M_brm]

yes but back ground didnt . what does your email say?

Emails and user password are all of them in my pc at home but im away until 2 days later

 

[M_brm]

what does email attach? does it say anything about your passport request?

Im stressed that rejected
Because it closed and in documents doest apear expiry date of visa if approved!it will be shown after stick visa in passport?

 

[canada nature]

I would say its a pass . What citizenship you have? did you apply from London? did you get any change in your eligibility gradually or it just completed out of blue?