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Hi, I got the same request additional documents message in my status, but not seeing any request in CIC messages as well as in my mail. am very scary now as its already five months over, if any documents they ask, i dont know how long i am going to wait.
 
Please share here if anyone has requested any documents.................
Rabin
 
i have the same issue. Did
Could "We need additional documents to process your application" - just mean something simple as RPRF fees are outstanding?
Not sure...because I have the same status-"we need additional documents to process your application" and I have paid RPRF upfront
 
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Hello ,
From this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message o_O

please help
I have the same problem.my profile is showing "We need additional documents to process your application. Check your messages below for details." but no message or email.
 
Hello, i had same issue. "We need additional doc to process.." is showing up but no message in message section. When i clicked on "view submitted application" , use of rep form was showing a link which means they require new imm 5476(rep form) form.
So, guys do check your submitted doc links even if you don't see any message or confirm from cic either by call or by email. Better to ensure than delay of providing document.
 
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Hello, i had same issue. "We need additional doc to process.." is showing up but no message in message section. When i clicked on "view submitted application" , use of rep form was showing a link which means they require new imm 5476(rep form) form.
So, guys do check your submitted doc links even if you don't see any message or confirm from cic either by call or by email. Better to ensure than delay of providing document.
I also think these are no glitches in some cases, there are many updates yesterday and today in peoples profiles, a lot of movement in processing BG check and additional docs section. Good noticing.
 
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Has anyone been able to reach CIC on phone concerning this glitch? If yes, what was their response? I tried calling without luck, i gathered afterwards that one can only call within Canada.
 
On my CIC account, it says, "your application has been approved, see the message below for details" but no message in CIC or in email. But I really hope this turns out to be true :D
 
Hello ,
From this morning my profile is showing "We need additional documents to process your application. Check your messages below for details."

but i don't have any new message o_O

please help
I just called to CIC guys, they told me this is the bug there are facing last 48 hours.
 
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Same sitaution here.

When i submitted the application the additional section documnent was NA . On 2nd june medicals passed and the status chnaged to "we do not need any additional documents"

Now after system upgrade it says"We need additional documents to process your application. Check your messages below for details."

This seems to be a glitch. No new message or email.



The status is still We need additional documents to process your application. Check your messages below for details


Not sure what to do here and if this a real request for documents why is there no message.

If this is due to system upgrade when will it change back to normal.