Adding document to my CAQ application via ARRIMA

[Datoda]

I submitted my CAQ applciation via ARRIMA. I received a letter stating that my passport page needs to be resubmitted because I didn't include the signature page. The letter, which is in French, also seems to indicate that I needed to wait 48 hours to resubmit.

Now it's been more than 48 hours since I received the letter. I logged back into ARRIMA, but there wasn't anywhere I could upload the new document.

Has anyone needed to add/resubmit documents for CAQ application? Please share the steps you take to upload the documents. Thanks!

 

[Datoda]

This is really silly (and I blame terrible webpage/UI design): I had to scroll all the way to the right of the two-pane ARRIMA webpage to see a three-dot icon that I had to click, and then select 'upload'.

Frankly, I am not sure if it showed up today after waiting for two business days or it's always there just that I never thought of scrolling to the right.

Prop to the customer service-- I called their number and the wait was about 5 minutes (3 minutes were for listening to the French menu that's all Greek to me). The rep knew right away what I was asking and pointed out 'scrolling all the way to the right'.