You have had a ban since 2019. You can’t overturn that now. When you receive a letter with the ban, you have two weeks to respond. You will need to wait until 2024 to reapply.Another applicant's embassy receipt was added in my profile instead of mine .After that visa officer sent the mail and asked why you did so then my consultant added my slip then officer said to explain the previous situation why you did so and asked how 2 persons can relate to one profile when he didn't explain anything then officer closed my profile nd simply mentioned your 5 years ban is active now .Even my consultant didn't inform to me it happened may 2019 and I came to know yesterday after getting my caips note .