+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Similar experience, tried 2-3 times and got transferred to abuse line and they don't even put me through an agent but the main menu.
I was able to connect to an agent this morning, the key is to not enter UCI and press option 2 and press 3-3-0. Don't enter immediately just make sure you enter 3 and give a pause like 1 sec and then enter 3 and pause for 1 sec and then enter 0. Should be able to reach an agent with some ground music like you get you are put on hold usually to a customer service agent. waited for 35 min to get connected to an agent and when I asked her for TFN, she said I needed to speak to an immigration officer. So she transferred me to her and it took about 25 min and then I got holder of her where she verified account details and explained that I haven't been allocated a TFN yet and asked me to call back after a month
 
Applied: 2021-05-06 at around 5pm EST
AOR: November 29, 2021
Biometrics req on November 29 & Uploaded on November 30, 2021
First ADR: December 01, 2021 (PCC and IELTS), uploaded right away
Second ADR: December 07, 2021 (Imm 5669e), uploaded a day later
Confirmation Received Documents: Dec 07, 2022 (we are reviewing the documents you provided)
And then no reply whatsoever. Ordered GCMS notes on Feb 03, 2022 - No response yet. Trying to connect to Call Center every single day but could not connect yet.

Feeling frustrated at this point. Anything that I can do to help rapid this process?
 
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Would like to post my timeline, Time for celebration!!

Stream: IG English
Submitted: May 6th, 2021 9:46 PM
Linked: Jan 4, 2021
ADR1: IELTS & PCC - Sub same day Jan 4, 2021
Medical: Jan 8, 2021 (passed)
AOR: Jan 14, 2021
Biometrics: Had already
ADR2: Feb 1,2021 (IMM 5669 & IMM 5562)
We received ADR, an email: Feb 8, 2021
(I didn't receive any GU, I saw the final PR confirmation email, so no need to worry who don't get any GU)
PR Confirmation: Feb 18, 2021 12:34PM
Portal request: Feb 18, 2021 3:14 PM ( Uploaded Photo and Address same day)
e-COPR: Waiting
PR Card: Waiting

Feel free to ask questions, especially those who are following a similar timeline. Thank you so much, everyone. :)
Congratulations!!! Is your application time EST?
 
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Applied: 2021-05-06 at around 5pm EST
AOR: November 29, 2021
Biometrics req on November 29 & Uploaded on November 30, 2021
First ADR: December 01, 2021 (PCC and IELTS), uploaded right away
Second ADR: December 07, 2021 (Imm 5669e), uploaded a day later
Confirmation Received Documents: Dec 07, 2022 (we are reviewing the documents you provided)
And then no reply whatsoever. Ordered GCMS notes on Feb 03, 2022 - No response yet. Trying to connect to Call Center every single day but could not connect yet.

Feeling frustrated at this point. Anything that I can do to help rapid this process?

My ADR that was submitted on Jan 11 has been reviewed since Feb 1 so far.
No GCMS since Jan 16 and follow-ups of MP one week ago.
 
Hello! sorry, can you tell me, where do you find this number of applications, like "Received file number starting E00266"? They send you a letter with this number when you can link it?
Because I applied on June 10th, 2021, do not have any confirmations, do not have any numbers, and cant link the application with my online account
Hi, Call Ircc on 1888-242-2100, talk to an agent, they will ask your UCI, Full name, place of birth, Date of submission, etc. ask them to give you a temporary or permanent file number. once you get the number( you will only get it if your file is in the system ) you can link your file and upload requested documents and within 15 days BAAm!