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You may want to contact them after checking all the folders in your mailbox junk/spam/social etc. The tracker would show you when and how to contact them too. Earlier the better I guess. Threads like the below would give you some idea...

Status of the application in your profile will say application/profile updated instead of submitted. Once you navigate back to the same page, status will become submitted again. There wont be any other actual change that is visible in your profile and usually you do not get an email. This is...

Thanks @legalfalcon and @caipsnotes

Hi..I raised one last month and it took about 2 to 3 weeks.

Hi @legalfalcon Does background check usually mean both security and criminality or just one of them? I called ircc last week and the agent told me that my background check was completed. Now I am not sure if the agent meant both of them or just one of them.

Though I dont know know answer to this, I came across similar cases listed below (if they are of any help to follow). https://www.canadavisa.com/canada-immigration-discussion-board/threads/may-2020-aor-join-here.686609/post-9070208...

Hi,,just wanted to know how did you find out the status - by speaking to an agent or from gcms notes?

Hi @dxben My status is same since day 1 of AOR in all the categories. Review of medical results: You do not need a medical exam. We will send you a message if this changes. On the background check - the false message which we see on day 1 that it is in-progress has not changed either.

Ok..Thanks @legalfalcon

Hi @legalfalcon I am also in similar situation. But my AOR was a bit earlier: Aug 2nd. My medicals is still pending. I contacted panelphysician after seeing your note today. They confirmed that they submitted in June. Do you have any suggestion? Please advise.

Hi..Did you see your temporary UCI number being updated to a permanent one in your profile? Yes I have seen people in various forums getting more details when speaking to an agent. So you may want to try that route too.

Hi Andy.. I am an Inland CEC applicant. It has been close to 12 weeks now since AOR. There is no MEP pass still. Do you have any suggestion on next steps?

My AOR is Aug 1st week under CEC Progress bar appeared 3 days ago. Received a Ghost update too. UCI number changed to permanent one. No other changes occurred. I was expecting medical pass. Even that has not happened. Does anyone know if it is normal or a cause of concern?

Congratulations! May I know in which city was your police verification was done?

That I am really not sure. You may want to check if you are filling up the correct list of forms. I applied from Toronto area. So followed the guidelines and documents given here and could not find the "reference form". https://www.cgitoronto.gov.in/page/police-clearance/ Also from BLS...

Hi.I dont remember filling up such question in PCC application form online when I did in April/May timeframe. The form did ask for address - both India and Canada. Depending on the context of "period of stay” whether India or Canada, you should be able to fill this up?

Mine is Kanchi/TN

Hi..I have that status since June 2nd week. You can check with SP office to find out if your report was uploaded. In my case, SP office has been waiting for a dongle from RPO and the wait continues. Which city is yours?

I have read in the forum where senior members advising not to decline but to submit with LoE. I guess it depends on the individual case whether to decline or submit with explanation. Say for example, if you have better score and confident of getting an invitation again, then you have that...

Congrats! Did you also go through BLS Brampton? Do you mind telling when you applied?