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mine is still empty

It's almost impossible to reach an agent. Tried to call them 3 times this morning. :(

I'm in the same boat! :( received messaged indicating there is an update and new messages, and now everything is GONE!

Knowing I'm not alone is comforting...what is IRCC doing?!!!!

I tried so many ways. I can't reach an agent. The number is so useless. However I verified the application status via keypad. They just say it was received by XXX date, no indication of status or if there is any issues with the application.

I experience the same issue. It says there is new messages and new status update. When I logged in, both of the applications are gone, it says no data available. This is super scary. We are waiting to submit our biometrics. I hope they can fix it ASAP!

May I ask when did you send you application? I just want to get a rough estimate on processing time. Thanks!

Hi all, I sent my application on March 25th. IRCC said they could not locate my application in their system because the records only shows applications received up to Feb 10, 2020. Anyone is in a similar situation? Anyone who recently applied PR card renewal and got it back already? Can my new...

I sent my application on March 25. I'm still not able to locate my application online. IRCC on April 29 said they could only confirm applications received up to Feb 10. Anyone applied recently that has received their new PR card?