Check my latest, call the number and try speak to an agent, my last update came after talking to a agent.
https://www.canadavisa.com/canada-immigration-discussion-board/threads/passport-sent-to-ottawa-2019-after-ppr.610018/page-236#post-8263608
Update:
PPR: 28 Sept 2019
Passport sent: 6 Oct 2019
Passport Received: 8 Oct 2019
Application approved: 28 Oct 2019
Still waiting for tracking to be activated.
I will be doing the flagpole/U-turn hopefully before the end of the week.
PP delivered 8Oct, Called this morning and they said there is no note of it being sent back and they will send a note to the processing department to release it ASAP.
Good luck all, it is just a patience game now!