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The letter only gives instructions to send an inquiry through web form " if you do not have an address inside canada"

I send an inquiry on web form. Can we send email directly to the CPC?

I called CIC; they told me no tot send the passport to VAC back home until new instructions are provided. However, it is more than 10 days since I send an email and still have not received any reply. And, also the deadline is approaching!

Hi everyone, My parents received PPR on Sep 25. They are instructed to send their passports to Ottawa. Given that they are currently residing outside of Canada, they can not send their passport to Ottawa at this point in time. I have contacted the cic through web form. However, I have not yet...