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Another update! The original tracking number (not the one I sent them this past weekend) has been activated as of today and my COPR is on its way! So I guess the agent that emailed me definitely wasn't informed properly and I'm out 80 dollars from FedEx, but also I DON'T CARE! I'M GOING TO BE A...

So update on this. I did contact them using the web form the day I wrote my original post. Unfortunately I received a reply today and it was not good news. Disappointed, as I followed all their instructions exactly. I took a photo of the filled-out address before we sent it, and that was...

Yeah, I had heard that people had issues getting FedEx/UPS to cooperate so we didn't even try. Luckily I live north of Seattle so having the documents sent to/from my wife's place in the Vancouver area is no problem. Still nothing for us today but be sure to update if you get anywhere!

Question for those of you with the experience: I'm a USA -> Canada applicant and about a month ago I got my passport request letter (if that's still what you call it; US applicants only have to send photocopies). I sent the documents over and they arrived on September 20th at CPCO's PO Box, and...