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That would depend on where you have applied from. You have to send an email to the immigration services where your application was sent. I reside in UAE and applied from there so the email ID was ABDIimmigration@international.gc.ca (ABDI because it is in Abu Dhabi). I just figured it myself...

UPDATE- I sent an email to immigration services on the 4th and I got the POE sent to my email today morning (6th). Hopefully everything else goes smoothly. Thanks to all of you who offered your suggestions, tips etc and helped me along the way. Hope you have a great day!

isn't that the POE that you are refering to? And I cant link my application because the form was done with the help of my educational consultancy and I am not sure of the exact information that was entered (it was filled mainly by my mom and them... I just provided neccessary answers which was...

Are you talking about the Email which says that my visa has been approved and I must submit my passort for getting it stamped on my passport? And I did not apply online for it so everything came in email.

Hi! I am facing a similar issue now (got my student visa but no POE) Could you please let me know the helpline no. to contact the visa officer or where I can get it from ?

I did't get any slip like that when I got my passport back. Is that still ok? I have sent a request to CIC already.

Hello! I got my student visa stamped on my passport on May. I also got a letter saying that my biometrics was approved (valid for 10 years) but I did not get the POE emailed to me and was not aware of such a document. I found out recently that this needs to be shown to the immigration officer so...