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I am trying my best to be patient however I am concerned about the mismatch of information. Is there a possibility that CIC agent might provide wrong information?

AOR 18th Jan I called CIC agent last week and was told Eligibility, Criminality and Security were all passed and asked me to be patient. Today I reached out to Ralph and was told Criminality is Passed, Eligibility is recommended pass and Security has not started. When I spoke to the agent, I...