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Hi I’m facing a similar issue as California DMV doesn’t give me an official record with the issue date of the very first California driver license (back in 2016), mail or in person visit. The issue dates on the records are both 2018, which are based on my current CA driver license. However I do...

I recently got several private messages asking for help because a similar issue has occurred to them... I all replied with the number I got and looks like it works. So I am posting the number and the tips here so that in case more people are facing this issue (hopefully not), they can find quick...

Thanks !!! I really appreciate all the support! Good luck to you too!

GOOD NEWS ! After ~1 week of countless calls with UPS customer services iterating how important this package was, they finally managed to get ahold of the Ottawa UPS location. We were already hopeless and preparing documents for replacing passports and then got a call from Ottawa yesterday. I...

I see. Well from my discussions with UPS, looks like the package got stuck in the first UPS distribution center in Ottawa, way before it was sent for custom/export.. they told me the system categorized the label as a United States domestic instead of international, and it got picked up outside...

thanks for the advice. Yeah I am still trying with UPS and haven't lost hope of retrieving the package yet. Though they are very very.. irresponsible I think. The international department first initiated the investigation and then 2-3 hours later they concluded that it was lost.. It can never be...

thanks for the reply. I do hope I can get the passports back.. In case I don't, then that means I will just need to get the new passport (~1 month) and then submit the passports to CPC Ottawa again (~1 month).

Urgent help/advice needed! PR EE FSW from the United States We got the PPR request from Ottawa CPC and sent our passports from U.S. to Ottawa in early October. 10.28 our PR application got approved and we can see the counterfoil details in the application. 10.29 Return label tracker activated...