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The thing is I cannot upload any more documents into her old account. Can you please tell me what to do or where to click in order to update the old documents

Because if she makes another account,she has to pay for the biometrics again or I don’t know if there’s a portion there where it asks if she has had her biometrics taken.. With her old account,she just have to update the documents she submi

Yes but I would like her to try to apply again.

Hello there, Thanks for the previous replies. I have another concern, it’s about my mom’s account,should i make a new account or use the account she used which was refused?

Yes,that is what I did,so what should I do? Should i say that i am not applying for a family member? So the principal applicant will be my mom,where does that representative form appear?

Actually, I don’t mind applying on her behalf & filling up the representative form but if i fill up the rep form,it automatically thinks that I am applying for a visa as well..which i am not because i just got it..

k.h.p. Thanks..but my mom is not good with the net that is why i would like to do it for her from France. Another thing, if I do it for her, I need to submit my application as well because of the form about the use of representative. should i just apply online & say that she was the one...

Hello there! Please help..I just got my Canadian visitor’s visa granted for a year. I am currently in France. Unfortunately, my mom & sister who are in the Philippines were refused. Now, I wanted to reapply a visa for my mom first. Can I do it even if I am not in the Philippines? Thank you