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Congrats @Wonderland_1010 ! Does anyone know if there's a better way to get help for employer portal related issues? (not really sure if the emails are being looked into at this point)

Hi, I'm in a similar situation. Employer does not remember the GCKey and has sent an email to reset the key. It's been more than 2 weeks. CIC documentation says instructions to reset key would be received within 5 business days. Calling the customer care does not help as they do not have any...