passport sent Jun 07
delivered Jun 10
approved Jun 20
return tracker activated Jul 02
I called them once in between and the agent told the standard time for this process is 4 weeks.
probably the same as you regarding the ghost update. tired of calling them and I think calling doesnt help if I am still within their "NORMAL" processing time
called early this month, the agent told me security not started, the same as July 7 2018. got a ghost update on May 16, but not sure what it was for. waiting patiently...
the same. my status says your action is required. i got additional doc requested before and submitted through web form. I think that.is the reason. I did not use my cic account to upload them.