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Thank you. I've just reported the problem and included a detailed description and a screenshot. Hope they reply promptly. Thanks for the help.

Hi, Two weeks ago, we received the request for the police certificate for my spouse by e-mail. We would like to upload the document to MyCIC account. So do we just scan the original and upload it? Now the real problem is, when I check the required documents checklist on the online account, the...

Thank you for the help. I entered the info as it appears in the application, but unfortunately it wasn't found. I guess I just have to wait. If I don't receive anything by November, I'll start calling IIRC. Thanks again!

Hi, I'm sponsoring my wife. My application was received at Mississauga on July 10th. I have yet to receive any correspondence whatsoever, including the AOR or sponsor eligibility. I've been trying to link the my paper application to my online account. Unfortunately I haven't managed to, and I...