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Hello, when I was unable to attend, I emailed them using the email they provided in the invitation letter - actually I think it was the was the email address it was sent from (like Vancouver office, etc.) - since the one in the letter didn't match for some reason. If there is no email or some...

I think it should be ok as long as they received the physical copy before the deadline. Yes, you should have uploaded too but it was an honest mistake and you still provided the physical copy on time and then once you realized the upload situation, you immediately tried to contact them to...

Sorry to hear that. It is very hard to get them by phone but sometimes you can get through. At least you have put in the web form and explained your situation. That's about as much as you can do now. Take screenshots of the application website and any keep any other records just in case. Don't...

Upload the file immediately and contact IRCC via phone to explain the situation. That would be my suggestion. If you cannot get through to them via phone, then try their online contact form. That's all I know. All the best.

No problem. If it helps, try searching for "CIC Call Centre outside Canada".

For outside Canada, I'm not sure. Try googling it.

1-888-242-2100. In Canada

Hi guys, I am a June 2018 AOR as well. I got married in July and added my wife to my application. While my application seemed to go through pretty quick, adding her to the application has been a slower process. But we've gone through all the stages and it looks now like her medical has passed...

That's very strange. Different from what happened to me. In this case, I think you should try calling IRCC and check what's going on.

I called CIC (finally got through to them) and asked if they received the docs on time. They said yes, they received them the on the day I submitted and that the officer should have seen them. They were submitted on the deadline day. Things proceeded without any issue. Got an update on my...

Bump...

Hi All, As part of adding my spouse to my EE application, IRCC requested four additional documents (questionnaire, marriage photos, cohabitation proof, any additional supporting docs) on September 26, 2018. Per their letter and the application page, these documents were required by October 3...

Hi All, As part of adding my spouse to my EE application, IRCC requested four additional documents on September 26, 2018. Per their letter and the application page, these documents were required by October 3, 2018. Here's where it gets strange: I'm about to upload my documents at 8.30 Pacific...

Thank you. She is neither a Canadian citizen or PR. She is currently in the country on a visit visa (ETA). I have informed IRCC about our marriage and my intention to add her to my application through both the web form (sent on July 26) and then subsequently in my email reply to request a...

Thanks zardoz. Any thoughts about my other question: if my application has already reached the stage of the landing interview, is it still possible to add my spouse? Have I compromised my own application by requesting to add her now?

Thank you for replying. I did not realize this is actually the landing interview - there was no mention of the word "landing" in the email and attached letter I received. If my application has already reached the stage of the landing interview, is it still possible to add my spouse? Have I...

I received an email from the Permanent Resident Unit (IRCC Surrey office [WST-Landing-Enquiries]) on July 26, 2018 with an attached letter advising me that my final determination for permanent residence Interview had been scheduled for August 10, 2018. Unfortunately, I did not see the email...