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Thank you for your reply. It was reassuring. My mother arrived with no problems in Canada, she was asked how long she intends to stay to which she replied 2 years, the maximum her super visa would allow. The officer asked for her travel insurance (it was for 1 year) and she was approved and...

We have a similar situation. Mother is arriving tomorrow with a 1-way ticket because we couldn’t get a return ticket a year from today. The latest return ticket we could buy is July 12, 2019 and we’d like her to stay until Sep,2019. We are keeping our fingers crossed that she won’t have any...

Hi DaveEd Thank you so much!! It worked! We now have access to the online account! So grateful to this forum! Thanks again!

Thank you very much. We will try that.

We have submitted an online application for my MIL for a Supervisa last August, 2017. By end of September, we got locked out of the account due to my MIL’s mistakes of password entry. We sent numerous request to cic to grant her access to the account again but they have not replied at all. She...