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My only guess is that since we used the updated guides, they went by the updated criteria... even though we were "in" before the grace period ended. Anyway, the app was returned with a paper indicating that the missing police check was the reason. It took me roughly a month to get, and we sent...

Yup, that's what makes this situation.. unique. I understand why such a change (submitting police certs upfront) would apply to all countries, but when the individual process for each is not updated at the same time (in my and the OP's case: apparently we need a request letter from IRCC to be...

Hi, new here, similar thing happened to us: Sent application for PR and OWP on March 2, Application arrived March 5, It was sent back to us on April 16 Reason for rejection was the same as above, failed to include the Police Certificate (Mexico), even though it clearly states on the website...