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No worries thanks for your information though. I will try and get more information from them. I spoke to the head of the NZ ministry of justice and he said that the record check I have is the most official thing I can get and that he has done many before me for the same visa so I have either...

Hey. Thanks for your reply. I think I have already done that I sent them a copy of my NZ criminal records check and they sent me back the same email that you received. Did you send them NZ police clearance and vetting of the link you have sent me ??? Thanks

Hello Solius89 I have recieved the same letter back after submitting my nz police certificate. I also am not sure what to do i was wanting to know if you managed to resolve the issue??? Thanks Jack