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You could also just call the service desk and ask them. They should be able to tell you if there is a photo issue or not. Also ask them the registered address on her profile. You should call at exactly 7.55 am if you want to get through.

THANK YOU! This post is really good information, and clarifies a lot of doubts about the PRTD. Thank you!

Hi Folks, Anyone who has got their PR Cards recently after photograph re-submit request? Just need to know what is the time it takes after you get the resubmit request... off late... anyone? Wishing all a happy Christmas ... and for some Christmas miracles, to get the PR Cards soon :)

So I also noticed, today - i got a request to resend the photographs - at the same time, my profile has been updated to "Documents you provided have been uploaded". I thought when the say "uploaded" it means it's good... :S

What was your landing date?

Definitely new - dont risk it.

Shoppers World, Pro-Image studio

Hello All, I landed on 3rd November with my Wife and daughter, and today, we got an email for photographs for my wife (not myself or my daughter). I will be sending the photograph today itself, but wanted to ask if this further prolongs the process? Does this mean that we go back in the long...

Hi - I landed on 3rd November, still waiting for updates. No change in profile since i added the applications to my profile. Is there anyone else who landed around the first week of November, and whose status has been approved yet?