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This is pretty odd, sorry to hear about your situation. My spouse and I applied in April 2017 and we will collect our passports today as a decision has been made :) I think you should contact the visa officer at the embassy.

Thank you for your message. Yes I called them but no point. The visa officer took my UI number but cannot tell me anything over phone. She told me to use the online inquiry applicantion to write me query. Not only have I done that, but I also emailed them separately. Seems like I just have to...

With regards to Federal Skilled Worker (FSW) My passport has been sent to Singapore visa section and it has been 31 days, but I didnot get any response yet. Does the embassy usually call for interviews once passport has been sent for visa? Can anyone please help me out here. Thanks!