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That's what the lady over the phone told me and also what the system says when clicking on the "! Help" button next to DOB field. Here is the link to that form: www[dot]forms.ssb.gov.on.ca/mbs/ssb/forms/ssbforms.nsf/GetFileAttach/005-0161E~1/$File/0161E.pdf

Hey thanks Thomas. I called them this morning. They said that we should go ahead and submit the application and send them an email about it with the Personal Information Change form.

Hey, has anyone had problem with empty Date of Birth field resolved? I tried to call them multiple times this morning but the calls went straight to voice mail asking for 10 digits voice mail number ???

Thank you! :)

Hey Thomas, does it mean I can just submit the application without having that field populated? I sent them an email about this but I havent gotten any reply.

Hey Perer111, same problem here. Have you sent them an email? I also sent them Information Change form (link is in the guide).

Hi Andy, please add me to Whatsapp group. Thanks!

Got the same error. I guess they tried to fix the upload feature and failed. At least I know that I will sleep early tonight...

Thanks for replying JuneJune! I wonder did you see that field filled after submitting the application? I did the same, clicking Next, but then when click checking errors that field is empty for me :(

I have the same issue. Missing upload documents. And weirder issue is when selecting Ontario academic institution from a dropdown list in Education history, that field keeps returning blank for me every time I press Save. And it happens to only a handful of institutes whose name is longer than...

Awesome! Thanks!!!

Hey nostartnoend, I have same issue, no birthday in my profile. How do I find such application? Thank you in advance!