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Got it. Thank you very much!

Hi, I have recently received a passport request from CIC regarding my PR application. The problem is that my passport's validity was less than 6 months so I renewed it immediately. I'll be able to get the new passport within the 30 day limit so timing won't be an issue. But does any one know if...

I got the same letter of exactly the same wording a few hours after I submitted my technical issue report. This is indeed a template email, but I'm not sure if it indicates someone actually is looking at the problem right now.

Good luck! Hopefully CIC can get this fixed ASAP, although I really don't have much confidence on their efficiency.

If it is urgent, you can choose to submit the French version IMM5710F, which can be correctly uploaded.

I used English to answer all questions that need me to type in; After all, I don't know enough French to confidently word the answers in this language.

That's what I already did, after finding no law or regulation that discourages submitting a document in one of Canada's official languages. And in checklist 5556 (cic.gc.ca/english/pdf/kits/forms/IMM5556E.pdf), it only mentions "All documents in a language other than English or French must be...

Yes I already submitted my application with the French version. In the letter of explanation, I explained why I uploaded IMM5710F instead of IMM5710E. Just got the confirmation letter from CIC and everything looks okay so far. Let's see what'll happen.

Yeah as I mentioned in the other post, the validated IMM5710F contains an extra Signature section after the barcodes but IMM5710E does not. I'm actually very surprised because I assume IMM5710E would be used by more people, and thus may get a better chance of having its problems noticed and...

Yeah I wish I could wait longer too but I can't. My current work permit expires Mar 12 and I definitely have to submit BOWP application this week. I'll just go with the Francais version if the problem persists tonight. Time to learn the other official language of Canada...

Hi, I just successfully uploaded the french version of the form IMM5710F. Please see my other posts for details. http://www.canadavisa.com/canada-immigration-discussion-board/for-those-who-cant-upload-imm5710e-for-bowp-try-the-french-version-imm5710f-t478725.0.html Not sure if it is okay to...

Hi I just tried to login CIC in the French, and downloaded IMM5710F. Guess what, IMM5710F was accepted even though IMM5710E was not! One major difference I noticed between the two is that, after validation. IMM5710F's bar code page 6 of 6 contains 6 barcodes, followed by a "Signature" Section...

Yeah I've seen people having the same error messages too in earlier posts. Maybe some people had problems with their browsers and some actually downloaded the older version of the form. Either way, the problem used to only happen to very few people and have an easy fix. But this time, it seems a...

Thank you for the response but I believe it does not apply to the situation here. The error message "This version of file is no longer accepted" is only triggered when we submit a correctly validated IMM5710E form. If the form is not validated, or if I just upload some random scanned document...

I have exactly the same problem too, and I see other people having this issue on other forums. I assume this is IRCC's issue. Ugh...

Exactly the same issue here! My current work permit is going to expire soon so I don't know what to do...

Hi guys, I'm currently working (no LMIA; less than a year) on PGWP, which is going to expire soon. I've just got AOR for EE FSW, and now applying for BOWP. I'll probably have to work for the current employer a bit more but am willing to switch employer if I am allowed to. I have two questions...

Hi I managed to solve the issue today. In my case, it is due to the wrong answer to the question "How long do you plan to stay in Canada" (I forgot the original wording). I mistakenly selected "permanently" whereas the actual answer should be "temporarily - more than 6 months". After all they...

Exactly same situation here. I got AOR today and tried to apply for BOWP, but can't even get through Questionnaire to determine eligibility due to the "System is down" error. Tried cleaning cache/cookies; tried chrome/ie/edge/safari; windows/mac; home/workplace computers... none of them work...

Hi, I have received my AOR for FSW application, and now I'm trying to apply for BOWP. However, after successfully finishing the questionnaire and clicking the Next button on "Your results" page, I received this error message: --------- Our Online Services Are Currently Down System-generated...