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Frustrated and pissed :( I sent my passport January 10, received by IRCC the next day. Return tracking was activated on January 20 and received it today. But the frustrating part is that .... My dependent is not in Canada and I emailed Cpc-Ottawa requesting a letter for her since January 6...

I have the same issue and I sent them email the same day you did, Jan 6. Have been waiting patiently but it's frustrating now