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Just an update here. I finally received my second letter after 8 months of waiting. My appointment is set at the end of this month. Hope everyone has received or will be receiving a letter soon.

Dear thecoolguysam, Thank you very much for taking your time to respond to me. So kind of you. I appreciate it! I have contacted them only through their web form and have not sent a letter directly to the local office. I will do that immediately. Thank you very much for your suggestion!

Hi ilovecanada1973, Thank you very much for sharing your experience. I have exactly the same issue here and it was comforting, though the situation is massively annoying, to know that someone else was going through the same. My time line was very similar to yours - I received my first letter...