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We submitted our ARC with the application, but they contacted us in August 2015 to pay additional fees because the exchange rate changed so I'm assuming that's when they started processing it. I contacted them a few months ago and they said the arc is open. We haven't been asked to come to the...

Hi, I was wondering if anyone has had an update recently with regards to ARC through Vienna. We sent in our application in Jan 2015 and are still waiting. They are not responding to my e-mail even though we are passed the processing time...it seems really hard to find the average time that they...