"Customers should know items may be held if possible work disruption occurs"
I copied that from their website so it mean the cards could possible be stucked in their warehouse.
Yeah they don't care... otherewise they won't change the immigration policies that often. You already get the PR why do you car so much about the card I guess that's what they think.
I don't think they will change it. They are both government's service, they won't use UPS to increase the cost. And they don't care when we get the Card right...
I don't think you would know ahead cause I guess they just haven't start look your file and not start making your card yet. So even you call, the representative won't say anything except wait...