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UPDATE: finally received my son’s passport on the 25th (phew!) and we are off on our trip today ..on the 20th I proactively lined up at 4:30am and was the 3rd person in line. Was seen at 8:35am.. my files were not “scanned into their system from Ottawa” and hence the transfer would have been...

The agent said that she has no further information on the file other than that the request was put in last week on the 12 of May. She kept telling me to wait for the office to call and I said I am but it is deeply frustrating to be left in limbo till a day before my trip! Honestly, Who knows...

I called today as well to see if there is any movement on the file, and the agent said not to expect a call before the 24th of May! So I asked how it is feasible if they are still doing paper transfers and she replied that everything is done electronically and not to worry. I find it hard not to...

Thank you very much.. this is very helpful.. tomorrow will be my day 2 after transfer. I hope I get the call soon. I am walking around with my phone glued to me so that I don’t miss the call!

I was wondering what to expect after requesting your file to be transferred to North York PO. Backstory- I applied for my sons passport on April 7 at service Canada Richmond hill with an expected mail out date of May 9th (as per their receipt). Fast word to May 9 and I call the Passport helpline...

Is there anyone here that has requested passport file transfer to the PO in North York? Wanted to know when they called you to fax in the proof of travel documents.

My travel date is on May 27th and the agent requested the transfer on May 12th. They are now only allowing transfer requests if your travel date is within the next 10 business days. So I got the request put in right at that 10 business days mark (taking into account Victoria Day holiday on the...

If this is the case, then I have lost hope of receiving my son’s passport on time. I made the transfer request to my local PO and the agent told me to expect a call from the offfice no earlier than 2 days before my travel date! How are they going to transfer paper files and print out my...

Update: I called today and the agent put in the transfer. She told me that the local office will call me to confirm details of travel which I would need to fax to them once they call, along with the payment info. But she said don’t expect to get a call any earlier that 2 days before date of...

Thank you. This was very helpful. Hopefully, I can reach an agent tomorrow!

Thank you:) will call to request the transfer tomorrow. Today, when you did the transfer did the agent say what the next steps are? How do we know if they accepted the transfer or not?

I have been trying to reach them since last week and only got through today. It’s the 1800-567-6868 number and somehow I got put into a queue of 140 plus people at around 10:15am EST… usually I would just hear an automated message and it would disconnect me without putting me in the queue

Submitted my son’s passport application in person at Richmond Hill SC office on April 7th. Expected mail out date was today. Called the PO today and they said file has not even been opened yet! My travel date is May 27th! Very frustrating and stressful; the agent told me to call in next week and...

Thank you. Yes, I have travel confirmation for the 27th of May, so this Thursday I will be within that 10 day timeframe (Because of the Victoria Day holiday).. crossing my fingers I can reach an agent on Thursday to request the transfer!

Thank you for responding. Though the agent told me to call next week, when I calculate the business days, I will be within the 10 business days for travel this Thursday (because of Victoria Day holiday).. I will dedicate a block of time to just keep calling them till I get through and try to...

Hi, I applied in person for my sons’s passport on April 7th at the service Canada office (Richmond hill, ON) .. today was supposed to be my expected mail out date but when I finally got through to a passport office agent, she said they haven’t even Started processing my file yet. She told me to...

Well, at least the hard part is over which is your test ...now, it’s just a matter of time..I hope they call you very soon for the oath ceremony

While the officer was conducting our interview, she told us our test scores and asked if we were available to come for the oath ceremony the next day.. my husband and I quickly discussed among ourselves if it was possible to accommodate our Friday work schedules and we said yes. The officer...

just got back from our oath ceremony.. I guess this is the end of one phase and the beginning of a new one:)...thanks to all on the forum for your advice and support..

Just an update from my end Both me and my husband passed the citizenship test with perfect scores 20/20 today Oath ceremony is tomorrow @11 am Location: Scarborough