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I received an email that i have a new message but i can't access my account. I tried all the recovery codes that has given to me. and also i registered again and trying to link my application to my new account but it's not working. Please helppppppp. Thanks

Hi, Can you help me what am i going to do if i forgot my two-way authentication and the recovery codes are not working. I have a new message from immigration from my TRV application but i can't open my account. I created/ register a new account and i'm trying to link my application there but...