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I think, my comment is misunderstood. I am told that BLS operations are handled by Indian agencies even though they operate in Canada. India has made rapid progress in digitization. my comment was why BLS is still operating in old ways and causing pain to lot of residents here. so it was in that...

I had checked BLS website on Apr 3 for latest fees for surrender certificate, it was 123.7 so i got certified cheque for that amount and sent. Today, i called them and they said my application has been returned due to incorrect fee. I said to BLS agent over phone, website was showing 123.7 on...