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I'm in the exact same situation, still not working and I received the ITA on December 5th at 9:29 AM, so I don't know if the 14 days are counting the hours or what... Hopefully they extend the time for us, but who knows, it's maddening!

Same exact issue here. I already got like 90% of the documents uploaded, I was double checking everything, the website got stuck loading and when reloading the page the date of birth appeared in a weird format, all my documents disappeared and each time I'm trying to upload them back again I get...