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I ended up emailing a bunch of people at embassies + consulates and finally was told I needed to ask the Vietnamese National Center of Criminal Records about what the process is for applying for the certificate (ttlltpqg@moj.gov.vn per the IRCC page -...

Hello- I am looking for some (somewhat urgent!) help from folks. I was in Vietnam at the end of 2014 / early 2015 (7 1/2 months) and IRCC has flagged that I need to obtain a police certificate. I am not Vietnamese and online information I've seen seems to say that I need to go to Vietnam...