The problem continues to endure, and it remains unclear what maintenance activities were undertaken. There is no established procedure to verify whether the maintenance effectively resolved the issue or not.
I'm a bit uncertain about your comment. Are you saying that the personal details section doesn't request information like postal code and province for your Spouse/Child, why does it still display an "in progress" status?
So, if you pick Canada as the residency for your spouse or child in the personal details section, does the form also require you to provide their postal code and province? if yes, can you share screenprint plz?