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I don't remember exactly what the text said, but something along the lines of the photo being low quality. I had scanned a professional taken photo, and when uploading the IRCC website did say it was too dark/light. I tweaked it until the website tool was fine with it. This was many months ago...

Hi, just wanted to alert other people in the same situation. If IRCC returns your online application, and the only thing marked as "Incomplete" is the Consent and Declaration section **it's because the problem is with your photo!** Even though absolutely no comment is made on your photo, if you...

Hi there, a *very* similar thing happened to me. I applied for a card renewal back in Feb, it was returned in March because of "Incomplete application". Only part "incomplete" was "Consent and Declaration" section. Submitted it again in March, and today my application was rejected again for...