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So much for 5 business days. Hope we don't have to wait 20 days as we need to travel soon.

Same here. I resent the forms 3 times with 2 different emails as suggested by some. Also, sent a query using the IRCC webform, but absolutely no response.

Guys, we had our virtual oath on 28th Sep (Mississauga office) and we emailed the signed form immediately after that with the officer initials in the subject. Even now we are not able to download the e-certificate. Have emailed to the Mississauga office, but no response. Any tips?