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  1. J

    Pr card renewal online file returned due to photos are missing

    Thanks, just wanted to let you know I checked my application today again and the Return reason is now blank - still with status "submitted"
  2. J

    Pr card renewal online file returned due to photos are missing

    Hello, I have the same exact situation - photos missing, but action button is greyed. Not sure what to do next. I just submitted a a case-specific enquiry, but God knows when they will reply. I didn't even get a notification that my application had been returned, just got to know when I signed...