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UPDATE: I received a call from the passport office this morning around 10h30. The call was from the Toronto office and the agent told me to come to the office on Friday at 2pm with a photo ID to get it. So its the end of the process for me. Im glad I will get my document tomorrow and will be...

They dont reply to the online status request. You can call them, it's the best solution to get information.

I think you should call them and ask why it is taking so long. And call several times because they don't always have the same answer.

UPDATE: I called today because I had no news and my travel date is approaching (the 3rd of September). The agent verified my application and told me that it's still under review and that there is a transfer request for this file which is correct (i received the email confirming the request)...

its cool to see that people from April are getting their passport!

wow it seems like people who applied in April are finally getting their passport!

Update: I waited for a week and I had no news and my guarantor didn't receive any calls. So I decided to call them again today. I explained my situation, my travel at the beginning of September and that I called them last week. The agent on the phone was very polite and told me that he could...

Update about my application after calling Service Canada today around 3:30 (+1-800-567-6868): PP Application sent by mail - June 3,2022 PP application received - June 6, 2022 CC charged - June 27, 2022 I called the Passport Service today, after waiting on the phone for about 20 minutes - I...

Congrats Deborsi its almost there! Have you called this number +1-800-567-6868?

I don't really know how they prioritize the workload. I sent my application early in June and no news.

because I didn't know I could do that without an appointment!

i have sent my application at the beginning of June and the payment was processed on the 27th of June. I'm crossing my fingers to get it in august!

Yes, it's totally frustrating and it doesn't seem like they are going to do anything about it. The thing that makes me mad is that if I get to go to the office directly I will have to pay more to get it Expedited. It feels like we are bullied to pay more because of their unprofessionalism.

thanks for your reply. I don't think I have my file number. i think i will just give them my name. hope it will suffice.

Hello what information do you need to give them ? name, date of when the application was sent ect? When did you submit your application?

I sent a passport request on the 24th of June. So I'll get my answer by the end of September lol This whole thing is getting ridiculous.

I thought that people who applied in March and April were receiving their passport. Its obviously not the case. The delays are ridiculous. I sent my application in the beginning of June and the application payment was processed by the 27th of June. I fear that I won't get my passport in august...

Hello, can i ask you to which passport office your application was received?

Hello, I sent my mail application to Gatineau and it was received in Ottawa on the 6th of June. I noticed that a payment pas processed on the 27th of June. if I understand correctly and by reading all the posts in this message board i should be receiving my passport and citizenship certificate...