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  1. L

    PR Portal - cannot create password

    Thanks for the update. Just tried using the last temporary password they gave us and it went through. My dad was finally able to create a password!!!!!!
  2. L

    PR Portal - cannot create password

    I'll definitely keep you updated. :)
  3. L

    PR Portal - cannot create password

    We've emailed the IRCC again, and this time we expressed how stressful and time consuming it has been. Hopefully they'll reply with a solution, NOT with another temporary password.
  4. L

    PR Portal - cannot create password

    Webform is useless and it is so difficult to reach an IRCC call centre agent :( We emailed IRCC.ClientPortalOntario-OntarioClientPortail.IRCC@cic.gc.ca . This is where my dad got the email from and replied to with the requested info (UCI, email address, original entry date and location, etc.)...
  5. L

    PR Portal - cannot create password

    Is anyone else having this problem? My dad's PR application was approved and the IRCC sent the PR Portal credential with the temporary password. My dads been trying to log in with the temporary password for over 15 times so that he could create a new password, but each time the page would show...