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To answer a few questions from above - I haven't heard any of my references being called. As far as I know, references are called when you request an express service. Passport was delivered by Canada Post Courier at the door. When I called I asked the agent told me that if you are not home...

Hello, I've been keeping an eye to the forum while I was waiting for my passport to arrive. Sharing my timeline, hope it helps others, who are also patiently waiting for their passports. I mailed in my application to Gatineau (had no upcoming travel plans). First passport as a new citizen. -...