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Update 2: Have received my passport today!!! So surprised as the agent said it will be mailed out in July. I am going back to Canada tomorrow so it is so great that it arrives today. Thanks for all your timeline and tips! Timeline below: - April 5: First application - May 15: Returned as the...

Update: Spent 2 hours calling and finally got into the queue, waited for another 30 min for the real agent The agent said they have already started processing my file and asked me to call the payment department to re-charging the fee He also asked me for additional information for verification...

Thank you for sharing this! That's really helpful. Hope I can get my application back soon and do this way.

Thanks! Plan to call in on Monday to check the status.

Mailed in on May 15th from US but found my payment charge has been declined by the bank weeks ago But the office did not return my application Plan to travel back to Canada on June 30. Not sure what to do :(