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From my experience researching this entire nightmare. If you want a guaranteed passport you need to line up at the main passport office that issues passport. What they can do at the very least is issue you a 2 year(money grab) passport 24 hours before you travel. The person in front of me we...

Final update: Got my passport after paying luxury tax to the government. To be honest it was bittersweet and I felt like I got extorted LOL. Money does talk because the service they gave me was A+ and i had passport in hand within 30 mins. It felt way too easy yet for a month I have been calling...

Update: Since I could no longer bare the stress of Passport Canada giving false hope and the stress of not knowing if they will call or not. I decided to do the weekend service, I have the appointment tomorrow morning were they will print me one out in person. To be honest this all feels like a...

I believe so, or you can power call the 1800 number till you get an agent and have it transfered. The fee is $45.

Hey thanks for your reply. Yeah, I called in to get the file transferred however the agent said it's only a request. So I thought going into the office would someone speed things up since they can pull the file up. I applied on March 14th. The thing that upsets me is the fact the agent knew my...

Hey guys, Seems like some people are having similar issues. I'm traveling out of the country on May 9th. My renewal passport was supposed to arrive on April 25th, the agent I did the application with said it would be fine in time for my trip. I called the hotline a couple of days ago at...