+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

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    ATIP Request 51 Days Ago

    Requested atip/gcms on june 7. Today August 8 : Overdue. Estimated Due Date was Tue 2022-07-12. No reason listed.
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    DNA request/Incorrect Information on letter

    Hi, I am hoping someone can assist me with this. I applied for proof of citizenship almost 2 years ago. 2 months ago after several follow-up attempts, web form inquiries, and a complaint after the processing time had passed, I received a document letting me know they would not accept the proof...
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    DNA request/Incorrect Information on correspondence

    Ahhh thank you! Will try to post there now.
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    DNA request/Incorrect Information on correspondence

    Thank you. I thought about that but because my main concern here is the dna request and incorrect information listed on the letter, I thought it was more general.
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    DNA request/Incorrect Information on correspondence

    Hi, I am hoping someone can assist me with this. I applied for proof of citizenship almost 2 years ago. 2 months ago after several follow-ups and web form inquiries and a complaint after the processing time had passed, I received a document letting me know they would not accept the proof of...
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    Proof of Citizenship timeline

    You can just use an app. Ask someone to call on your behalf or download an app where you can have a Canadian number. I use an app. It works with my regular us cell phone perfectly fine.
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    Proof of Citizenship timeline

    (888) 242-2100 if you’re inside canada. Otherwise you need to use a Canadian number.
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    Proof of Citizenship timeline

    Calling was very time-consuming and the prompts are confusing. I called no less than 100 times. Most of the time after the prompts, I got a message saying that I had to try again later. I found I had better luck when I didn't enter the UCI number(press 2) and then clicked through to get a...
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    Proof of Citizenship timeline

    Have you attempted to call? I tried for weeks honestly and I was finally able to reach someone who gave me some kind of update and said they sent an email regarding my file.
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    Proof of Citizenship timeline

    Mailed proof of citizenship app from the USA twice(because they said they never got the first one) marked urgent. We received your application for a citizenship certificate (proof of Canadian citizenship) on October 19, 2020. We sent you correspondence acknowledging receipt of your...