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Hi Tina1.23, My recommendation to you is, to answer the first email you received from "IRCC.ClientPortal-PortailClient.IRCC@cic.gc.ca" explaining your situation and which solution you need. Attach a screenshot and try to be descriptive about your issue. Also, my wife and I went to an IRCC...

Hi mica.t, is good to know that finally, they fixed your issue. Congratulations again and I wish you the best of luck on your journey. I want to share my situation as well. Yesterday I got an email from IRCC with the eCoPR that was missing for my family. I had to open 2 web forms, email IRCC...

Hi, I am having a similar issue with the eCoPR for a family member. Try to click download and the result is an error 404. Tried to clear cache, different browsers and computers, smartphones and etc. Obviously, the issue is a missing file on IRCC servers. Today I sent a web form for the second...