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It was prob last year, there's no more option to leave message now. I couldnt get through them via phone but my continuous web cases worked (I think), they finally updated our status and sent us through to the final decision. Meanwhile, I also tried to DM them on twitter, replied to their emails...

I have been trying for a few weeks now and still no luck. Anyone tried to call them recently? Can someone share some tricks? I’m really frustrated now as I have tried to reply to their email (as instructed on the email), created web cases, none of them resulted in any response since last...

WOW! can't believe it actually works!! thank you so much... Someone from CIC IT should seriously fix their website...

same issue... contacted their help centre and report an issue on the page... this has happened to me multiple times already... their IT seriously need to fix this issue once for all...