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Yes, that is right. I received an email that my previous photos did not meet the requirements and asked me to send new photos which I did as fast I could. Now just waiting for an update.

I landed on Jan 23rd 2022 at YYZ (Toronto Pearson Airport). I was asked to submit new photos on March 10th 2022, which I sent to CPC-Sydney on 14th March 2022. I linked my PR card to my account and it is still in the "submitted" status. How long before I get an update? Anyone else facing a...

Not sure if we already have a thread but this is for the folks who were informed that their file moved to Manila VO. Just to get an idea about the timeline and another other updates/questions.

Yes. I think emailing the New York VO is the way to go. Since you are already in Canada -- you might be sent an e-COPR instead which you will have still take to one of the Canadian borders to activate. Not 100% sure about e-COPR part but worth looking into and please do email the NYVO.

My application was received on March 9th 2021. Received Biometrics, Medical and SA on the same day, April 22nd. Last update was on May 5th with Medical Passed. No update from then. I raised a webform. Figured my PCC must have expired (I got it in Oct 2020), so sent a new one. Heard back that...