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My PPR email had the following info: "This service includes two-way secure shipping and tracking. A passport transmission Service Charge must be paid for each applicant to cover handling and courier costs. Once processing has been completed, visa documents will be returned to the VAC for...

Yep, I just received my PPR today. DM was 26/2/2021. Anyone from Australia recently sent their PPR documents via VFS Global? I'm going in circles on the website and can't find anywhere to start the process.. do I need to call them and organise it over the phone? thanks!